NDIS CARE REDEFINED

Gold Coast NDIS Support Services

Experience the Doctor Difference

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The Medico solutions difference

Medico Solutions is a pioneering new model of NDIS support. Every support worker is a doctor in training or future allied health professional, providing participants with access to support informed by medical knowledge, genuine bedside manner and empathy.

We’re redefining what NDIS support can look like by combining compassion with clinical understanding to deliver care that feels personal and safe.

Professional & Compassionate

We believe participants deserve the same level of service, bedside manner and trust they would expect from a doctor or healthcare professional.

Commitment to Quality & Safety

Peace of mind knowing
your support worker is
trained and understands
your condition.

Consistency & Trust

Reliable, punctual and
committed to continuity
of care. Participants are heard, involved and respected in every decision.

Our tRAINING STANDARD

Because exceptional care starts with exceptional preparation.

In addition to our support workers' medical and health backgrounds, prior to their first shift with you, our team completes our internal training program tailored specifically to your care needs. Ensuring support that is unique, safe and compassionate.

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Personalised Personality Profile Exam

Before your support begins, you complete a Personality Profile that helps us understand what matters most to you — your routines, preferences, communication style and goals. Your support worker is then assessed on this information, ensuring they know you properly and can support you in a way that feels personal and aligned with your needs.

Participant Condition Exam

Each support worker is assessed on their understanding of your condition, including its medical background, daily challenges and care considerations. This ensures every worker begins support with confidence and compassion for your specific needs.

Scenario-Based Exam

This assessment mirrors the real scenarios that may occur during your care. For example, managing sensory overload, assisting during an epileptic episode, responding to emotional dysregulation or safely manual handling. This helps us ensure your support worker can use sound judgment, respond appropriately and manage situations safely.

Services We Provide

Assistance with Daily Personal Activities

Reliable, respectful assistance with daily routines such as personal hygiene, meal preparation and medication managment.

Assistance with Household Tasks

Help with daily household activities such as cleaning and laundry. We help create structure and ease in your home.

Assistance with Social and Community Participation

From grocery shopping to social outings, we empower participants to stay connected, active and engaged in their community.

Development of Daily Living & Life Skills

Guided coaching to build practical independence. This includes budgeting, time management and goal planning. We empower participants to live more confidently.

Assistance with Health and Wellbeing

Practical coaching in healthy living, daily structure, nutrition and sleep hygiene. We help participants follow therapy recommendations and build sustainable routines.

Transport Assistance

Safe and reliable transport for appointments, education, work or leisure activities, with a focus on comfort and trust.

Companionship & Emotional Support

Trusted, caring support workers who offer not just assistance, but also genuine connection, empathy and encouragement.

Overnight or 24-Hour Support

Consistent and compassionate overnight care. Our staff are trained to provide calm, attentive support to ensure participants feel safe and well looked after.

Personalized Support

Tailored assistance designed around your unique needs and goals.

What if your support worker was a doctor?