The Gap We Saw

The idea for Medico Solutions began with our founder, a medical professional in training, who noticed a striking disparity. In healthcare, the standard of care is rigorous. Doctors and nurses spend years gaining in-depth clinical knowledge and degrees, and are taught that every patient interaction requires professionalism, precision and compassion.

Yet in the NDIS sector, the qualifications required to provide daily care were minimal. Too often, participants reported support workers who were undertrained or who approached the role with a “clock in, clock out” mentality. This left families feeling their loved ones were receiving the bare minimum, rather than the dignity, expertise and consistency they deserved.

Our Solution

Medico Solutions was founded to change that.

Our support workers come from medical, nursing, and allied health backgrounds, bringing clinical knowledge, professionalism and genuine bedside manner into every shift. Care is no longer just about tasks. It’s about trust, respect and raising the standard of support to match the expectations participants should rightfully have.

This unique approach gives participants access to workers with emerging clinical expertise, empathy, and genuine bedside manner — raising the bar for what disability support should be.

Pioneering a New Standard

We are pioneering a new model of boutique, clinically informed NDIS support, embedding future health professionals into frontline care. By combining compassion with clinical insight, we are setting a new benchmark for the industry. One where participants receive support that mirrors the professionalism of doctors, nurses and allied health professionals.

Testimonials

“Knowing that my support worker has a health background gives me peace of mind. It’s not just about help with daily living, it’s the trust that they understand my disability, how to best assist me and respect my dignity.”

Participant, Gold Coast

"The difference was clear from the very first shift. Our support worker didn’t just show up. They understood my son’s needs and treated him with the professionalism and care you’d expect from healthcare staff. It’s reassuring to finally feel we’re in safe hands"

- Parent of Participant

"Working with Medico Solutions has been invaluable for my career. I’ve gained real-world experience that complements my medical degree, while also making a meaningful difference for participants."

Nicholas, Medical Background